Terms of Service

Hosted Web Servers for Financial Services Outsourcing

The OTL web servers are housed and managed by our in-house IT team using 3rd Party hosting Services of Go-daddy. The secured servers and firewall are monitored at 24/7 basis. Through weekly patch management, Go-daddy constantly updating the security software to protect against unauthorized access to our network systems.

Non-disclosure / Confidentiality Agreements

All OTL employees in India are to sign non-disclosure/confidentiality agreements. Each employee is bound by the agreement and not allowed to share information from engagements with anybody nor are they allowed to share the information with the co employees unless there is a question related to the preparation of the engagement. Preparers and reviewers are allowed to share information only through their direct supervisors.

Secure Service Centres for Financial Services Outsourcing

OTL has in place a comprehensive service centre security policy that is implemented to ensure secure financial services outsourcing. The security measures adopted include:

• Restricted physical access to the processing and server environments.
• Ensure a paperless system so data cannot be removed from the facility.
• Virtually restrict internet access on the computers used in operation and data retrieval and transmission is done under the supervision of the project manager. Further, media less computers ensure files cannot be copied and Outlook has been removed from all PC’s.

Personal Belongings

• Briefcases, bags and other personal belongings of the employees are not allowed in the service centre.
• There are no removable media devices and the PC’s do not have floppy drives or CD R/W drives.